Hampshire · England
Subsidence insurance claim repairs in Hampshire
Looking for subsidence insurance claim repairs in Hampshire? Send us photos for a free initial view. Shrinkable clay is widespread in Hampshire, so we look at the ground, drains and nearby trees before recommending anything.
- Area
- Hampshire
- Pricing region
- South East
- Ground
- Shrinkable clay widespread
- Towns listed
- 22
What should you know about the ground under Hampshire?
Central Hampshire is chalk, while the south around Portsmouth, Southampton and the New Forest fringe and the north-east around Farnborough sit on London Clay, Reading Beds and other clays and sands. The clay areas see seasonal movement near trees.
Ground movement here is more often linked to soils, drains and trees than to mining. Typical buildings in Hampshire: Victorian terraces in Portsmouth and Southampton, 1930s semis, and large post-war and new-build estates.
Subsidence insurance claim repairs prices in Hampshire
For Hampshire we use South East rates. Treat the table as a budget guide, inc VAT; the price you pay is the one on your written quote.
| Item | Guide price | Per |
|---|---|---|
| Your policy excess for subsidence (check your schedule) | £1,000 | commonly |
| Pricing a loss adjuster's or engineer's repair scheduleest. | Free to request | — |
| Repairs outside the claim (betterment, decoration upgrades)est. | Priced separately | — |
How we usually approach subsidence insurance claim repairs
Betterment priced separately
Many homeowners take the chance to do extra work while trades are on site, such as redecorating whole rooms or upgrading finishes. That betterment sits outside the claim, so we price it as a separate written quote, keeping the claim work clear.
Best for: Extra work you choose beyond the agreed claim repair
Pricing the adjuster’s or engineer’s schedule
When the claim reaches the repair stage, we price the schedule of work line by line, at no charge to request. You or the adjuster can compare it against other prices. The figures follow the agreed scope, so nothing is quietly added or left out.
Best for: Homeowners asked to obtain quotes for an agreed scope
Carrying out the agreed repairs
Once the scope is agreed and you instruct us, we carry out the repair, which is often crack stitching, repointing, replastering and redecoration, and sometimes drain or foundation work. We deal with building control where the work needs it and keep the adjuster informed.
Best for: Claims where the repair scope has been settled
What happens during subsidence insurance claim repairs, step by step?
Loss adjuster and engineer
The insurer usually appoints a loss adjuster, who visits and may bring in an engineer. They record the damage, ask about its history and arrange investigations such as a CCTV drain survey, trial pits and a tree survey.
Mitigation and monitoring
The identified cause is dealt with, perhaps a drain repair or tree work, and the house may be monitored for several months, sometimes up to 12, to confirm it has stabilised before repairs are agreed.
Repairs and sign-off
With the scope agreed, we carry out the repairs, deal with building control where required and make good. Keep the paperwork, which helps with future insurance and if you sell the house.
What to look for before calling about subsidence insurance claim repairs
- You have been asked to find your own contractor for the repair
- An engineer’s report saying the cracking is subsidence-related
- A letter from a loss adjuster asking for access
- Monitoring has finished and a repair scope has been issued
Do you need approval for subsidence insurance claim repairs in England?
Like-for-like repairs such as crack stitching and repointing do not usually need building control approval in England, but anything that changes or strengthens the structure, such as underpinning or rebuilding a wall, does. If the work touches a party wall, the Party Wall etc. Act 1996 may apply.
Find subsidence insurance claim repairs in your Hampshire town
- Southampton
- Portsmouth
- Basingstoke
- Waterlooville
- Farnborough
- Eastleigh
- Winchester
- Havant
- Andover
- Fareham
- Aldershot
- Fleet
- Totton
- New Milton
- Bordon
- Hythe
- Alton
- Emsworth
- Hedge End
- Romsey
- Hayling Island
- Tadley
Questions about subsidence insurance claim repairs in Hampshire
Why do houses in Hampshire crack?
Central Hampshire is chalk, while the south around Portsmouth, Southampton and the New Forest fringe and the north-east around Farnborough sit on London Clay, Reading Beds and other clays and sands. The clay areas see seasonal movement near trees. Ground movement here is more often linked to soils, drains and trees than to mining. Only an investigation on site can say why a particular building has moved.
How much will subsidence insurance claim repairs cost in Hampshire?
The written price depends on the extent of the damage, access and whether an engineer or building control is needed.
How do I make a subsidence claim?
Contact your buildings insurer as soon as you suspect subsidence, with dated photos and a note of when the cracks appeared. They will usually appoint a loss adjuster to visit. Do not start permanent repairs before the insurer has seen the damage.
Will the insurer pay for underpinning?
Only if investigations show it is needed, which is less common than many people expect. Most subsidence claims are fixed by dealing with the cause, such as a drain or tree, and then repairing the cracks. The insurer’s engineer recommends the method.
Should I repair cracks before claiming?
No, tell your insurer before permanent repairs start. Early repairs can hide evidence the adjuster needs and may affect your claim. Take dated photos, and if a crack is letting in water, ask the insurer about a temporary weatherproofing measure.