Andover · Hampshire
Subsidence insurance claim repairs in Andover
Across Andover and Hampshire, the subsidence excess on most buildings policies is commonly about £1,000, though yours may differ. Check your schedule early, because the excess usually applies once per claim regardless of the final repair cost.
- Postcodes
- SP10
- Population
- about 42,000
- Area
- Hampshire
- Pricing region
- South East
What is the ground like in Hampshire?
Postcode districts SP10 cover Andover, a Hampshire town of about 42,000 people. We also take enquiries from nearby Winchester (13 miles), Newbury (15 miles) and Romsey (15 miles).
Hampshire is one of the parts of the UK where clay soils are most likely to move with the seasons. Ground movement here is more often linked to soils, drains and trees than to mining. What you mostly find across Hampshire: Victorian terraces in Portsmouth and Southampton, 1930s semis, and large post-war and new-build estates.
How we usually approach subsidence insurance claim repairs
Carrying out the agreed repairs
Once the scope is agreed and you instruct us, we carry out the repair, which is often crack stitching, repointing, replastering and redecoration, and sometimes drain or foundation work. We deal with building control where the work needs it and keep the adjuster informed.
Best for: Claims where the repair scope has been settled
Pricing the adjuster’s or engineer’s schedule
When the claim reaches the repair stage, we price the schedule of work line by line, at no charge to request. You or the adjuster can compare it against other prices. The figures follow the agreed scope, so nothing is quietly added or left out.
Best for: Homeowners asked to obtain quotes for an agreed scope
What happens during subsidence insurance claim repairs, step by step?
Notify your insurer
Report suspected subsidence to your buildings insurer as soon as you notice it, with dated photos. Do not start permanent repairs first. Check your schedule for the subsidence excess, which is commonly about £1,000.
Loss adjuster and engineer
The insurer usually appoints a loss adjuster, who visits and may bring in an engineer. They record the damage, ask about its history and arrange investigations such as a CCTV drain survey, trial pits and a tree survey.
Schedule of repairs
The adjuster or engineer issues a schedule of the work needed. We can price to your loss adjuster’s or engineer’s schedule, and confirm a fixed price in writing, with any betterment shown as a separate quote.
What to look for before calling about subsidence insurance claim repairs
- New cracks you think may be caused by ground movement
- An engineer’s report saying the cracking is subsidence-related
- You have been asked to find your own contractor for the repair
Subsidence insurance claim repairs prices in Andover
Guide prices below are for homes in Andover, on South East rates and including VAT. A survey or good photos let us turn them into a fixed written price.
| Item | Guide price | Per |
|---|---|---|
| Your policy excess for subsidence (check your schedule) | £1,000 | commonly |
| Pricing a loss adjuster's or engineer's repair scheduleest. | Free to request | — |
| Repairs outside the claim (betterment, decoration upgrades)est. | Priced separately | — |
Rules for subsidence insurance claim repairs in England
Like-for-like repairs such as crack stitching and repointing do not usually need building control approval in England, but anything that changes or strengthens the structure, such as underpinning or rebuilding a wall, does. If the work touches a party wall, the Party Wall etc. Act 1996 may apply.
Questions about subsidence insurance claim repairs in Andover
How much will subsidence insurance claim repairs cost in Andover?
There is no charge for us to price an insurer’s schedule in Andover. Your fixed written price follows photos or a survey and depends on the extent of the work and access.
Do you cover Andover?
Yes, Andover is covered, along with postcode districts SP10. We also cover nearby Winchester and Newbury.
Is the ground in Hampshire prone to subsidence?
Central Hampshire is chalk, while the south around Portsmouth, Southampton and the New Forest fringe and the north-east around Farnborough sit on London Clay, Reading Beds and other clays and sands. The clay areas see seasonal movement near trees. Only an investigation can say why a particular building has moved.
What is betterment in a subsidence claim?
Betterment is any improvement beyond restoring the home to its condition before the damage, such as upgrading finishes or redecorating extra rooms. The insurer does not normally pay for it. We price betterment as a separate written quote, so it is clearly kept outside the claim.
Will the insurer pay for underpinning?
Only if investigations show it is needed, which is less common than many people expect. Most subsidence claims are fixed by dealing with the cause, such as a drain or tree, and then repairing the cracks. The insurer’s engineer recommends the method.
Other structural repairs in Andover
- Resin injection ground stabilisation
- Chimney stack repairs
- Underpinning
- Bowing wall repairs
- Roof structure repairs
Subsidence insurance claim repairs near Andover
Send the loss adjuster’s schedule for your Andover property, and we will price it at no charge and confirm a fixed price in writing.