Terms

Last updated 2026-11-09. These terms cover use of this website and how our quotes work. Your contract for any work is with S&K Property Investments and Improvement Ltd (company number 16932889, registered office Unit 1 Hembs Crescent, Great Barr, Birmingham B43 5DG), trading as Structural Repairs UK.

Guide prices and quotes

Prices on this website and from the guide price tool are guides, including VAT, not offers. A binding price is the one on your written quote, which states what is included, how long it is valid for and the payment stages. Where the cause of movement is not yet known, or an engineer’s design is needed, the quote says so.

Free initial assessment

An initial view from your photos or a phone call is free and creates no obligation. If a visit is needed to price the work, we tell you before it is booked whether there is a charge. Engineer’s reports, drain surveys and monitoring are priced and agreed with you before they are booked.

Your right to cancel

If you agree a contract with us away from our premises or online, you normally have 14 days to cancel. If you ask us in writing to start work within those 14 days and then cancel, you pay for work done up to the point you tell us. Once work is fully completed at your request within the cancellation period, the right to cancel ends.

Insurance claims

Where your insurer is paying, the scope of work is set by the insurer’s schedule. Any work you ask for outside that scope is quoted and paid for separately by you. Your policy excess is payable as your policy says.

Using this website

Guides on this site are general information, not engineering, legal or financial advice for your property. Drawings are indicative and photographs are computer-generated examples of the type of work we do. We try to keep information accurate but cannot guarantee it is complete or current.

Complaints

If something goes wrong, tell us at info@structuralrepairsuk.co.uk or on 0800 088 6341 and we will respond within 10 working days.

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.