Farnham · Surrey
Subsidence insurance claim repairs in Farnham
Across Farnham and Surrey, the subsidence excess on most buildings policies is commonly about £1,000, though yours may differ. Check your schedule early, because the excess usually applies once per claim regardless of the final repair cost.

- Postcodes
- GU9, GU10
- Population
- about 37,000
- Area
- Surrey
- Pricing region
- South East
What should you know about the ground under Farnham?
Postcode districts GU9, GU10 cover Farnham, a Surrey town of about 37,000 people. Neighbouring towns we cover: Aldershot (3 miles), Fleet (5 miles) and Farnborough (6 miles).
Shrinkable clay is widespread in Surrey. Ground movement here is more often linked to soils, drains and trees than to mining. Typical buildings in Surrey: Victorian and Edwardian villas, 1930s semis and detached houses in the commuter towns, and post-war estates.
From first photo to finished repair
Notify your insurer
Report suspected subsidence to your buildings insurer as soon as you notice it, with dated photos. Do not start permanent repairs first. Check your schedule for the subsidence excess, which is commonly about £1,000.
Loss adjuster and engineer
The insurer usually appoints a loss adjuster, who visits and may bring in an engineer. They record the damage, ask about its history and arrange investigations such as a CCTV drain survey, trial pits and a tree survey.
Mitigation and monitoring
The identified cause is dealt with, perhaps a drain repair or tree work, and the house may be monitored for several months, sometimes up to 12, to confirm it has stabilised before repairs are agreed.
Symptoms that point to subsidence insurance claim repairs
- You want extra work done while claim repairs are under way
- Monitoring has finished and a repair scope has been issued
- A letter from a loss adjuster asking for access
Guide prices for subsidence insurance claim repairs in Farnham
These are guide prices for Farnham, using South East rates and including VAT. Your written quote follows photos or a survey, and is fixed once the repair is specified.
| Item | Guide price | Per |
|---|---|---|
| Your policy excess for subsidence (check your schedule) | £1,000 | commonly |
| Pricing a loss adjuster's or engineer's repair scheduleest. | Free to request | — |
| Repairs outside the claim (betterment, decoration upgrades)est. | Priced separately | — |
Methods for subsidence insurance claim repairs
Betterment priced separately
Many homeowners take the chance to do extra work while trades are on site, such as redecorating whole rooms or upgrading finishes. That betterment sits outside the claim, so we price it as a separate written quote, keeping the claim work clear.
Best for: Extra work you choose beyond the agreed claim repair
Pricing the adjuster’s or engineer’s schedule
When the claim reaches the repair stage, we price the schedule of work line by line, at no charge to request. You or the adjuster can compare it against other prices. The figures follow the agreed scope, so nothing is quietly added or left out.
Best for: Homeowners asked to obtain quotes for an agreed scope
Rules for subsidence insurance claim repairs in England
Like-for-like repairs such as crack stitching and repointing do not usually need building control approval in England, but anything that changes or strengthens the structure, such as underpinning or rebuilding a wall, does. If the work touches a party wall, the Party Wall etc. Act 1996 may apply.
Frequently asked questions
How much will subsidence insurance claim repairs cost in Farnham?
There is no charge for us to price an insurer’s schedule in Farnham. Your fixed written price follows photos or a survey and depends on the extent of the work and access.
Do you cover Farnham?
Yes. We take enquiries from across Farnham, including GU9, GU10, and from nearby places such as Aldershot and Fleet. Send photos for a free initial view and we will tell you what happens next.
Is the ground in Surrey prone to subsidence?
North Surrey sits on London Clay, the south on Weald Clay, with chalk along the North Downs and sands in the west. Large gardens with mature trees on clay make seasonal subsidence a familiar problem. Only an investigation can say why a particular building has moved.
How do I make a subsidence claim?
Contact your buildings insurer as soon as you suspect subsidence, with dated photos and a note of when the cracks appeared. They will usually appoint a loss adjuster to visit. Do not start permanent repairs before the insurer has seen the damage.
Can I choose my own contractor for claim repairs?
Sometimes, depending on your insurer. Some appoint their own contractors, while others let you obtain quotes to the agreed schedule. Ask your loss adjuster. If you are allowed to choose, we can price to the schedule at no charge.
Other structural repairs in Farnham
- Underpinning
- Concrete repairs
- Boundary and garden wall repairs
- Resin injection ground stabilisation
- Crack stitching
Subsidence insurance claim repairs near Farnham
If your Farnham subsidence claim has been declined, you can still get a no-obligation written quote for a private repair; send photos to start.